CSBS Connect

Access real-time Participant support information through CSBS Connect.

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Welcome to CSBS Connect

Access real-time Participant support information through your own personalised CSBS Connect portal.

We have made it easier for nominees to access the notes and information we keep about the people we support.

If you are the nominee of a NDIS Participant and would like input into the information we capture and would like to read about the support and care we have provided to your person in real-time, you can access their information through our new portal, called CSBS Connect.

CSBS Connect gives you real-time access to information such as:

  • a person’s progress towards reaching their goals
  • the medical and health data we record (where it’s relevant for the person)
  • the support and care that we have provided during each support shift
  • the activities they have been doing.

Every form we create that records information about a person we support is created uniquely for that person. No cookie cutter data collection here. Just personalised and tailored data collection that we give YOU access to.

What do we collect the data for?  Well, for a few reasons:

  • we can track progress and measure your goals – whatever they might be.
  • we can share the data with your support team such as your allied health professionals. They can tailor and modify their support recommendations based on the insights they gain from the data.
  • we can track trends or identify problems that may suggest changes are required in how we support you.
  • The NDIA require us to keep records of the support that we provide you.

Getting Started Is Easy

Connect

Call us on 1300 18 11 88, fill in our general contact form or complete a referral form and tell us about the supports you are looking for.

Talk

Are we a good fit for your needs? Let’s take the time to find out.

Plan

Then we Discover, Design, Deliver & Develop – our 4D‘s!

LEARN ABOUT OUR PROCESS

Supports We Offer

Behaviour Supports

Our Behavior Support Practitioners help you to develop healthier ways to express yourself. We'll create a personalised plan to support your goals, including improving communication, managing emotions, and learning safe responses.

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Supported Independent Living

At CSBS, we believe that everyone deserves the freedom to live independently. We work alongside you to create a personalised support plan that helps you achieve your goals. We're with you every step of the way!

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High & Complex Needs

CSBS specialise in complex care and personalised support. We help manage daily routines for those with diabetes, epilepsy, wounds, and more. Our Person-led approach makes all the difference.

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Hospital to Home Support

We work with you, your family, and your healthcare team to understand your unique needs and find suitable housing options. Our understanding of the NDIS will help guide you.

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HIDPA

We deliver high-intensity daily personal activities (HIDPA) for people at home and in the community. Our commitment to providing an exceptional standard of care when delivering high-risk supports sets us apart.

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Community Supports

Our community-based supports focus on helping you build meaningful relationships and a strong sense of belonging. We’ll assist you in developing recreational pursuits and exploring opportunities to connect with others in your community.

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