NDIS Consultancy Services
How can Community Services Business Solutions support you?
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Compliance and Strategy Consulting for NDIS Providers
We offer confidential consultancy services at competitive rates to individuals and organisations to assist with meeting the requirements of the NDIS and other business requirements for the provision of services and supports to people with disability.
Our dedicated NDIS consultancy services cater to the needs of:
- New Start-Ups: Seeking NDIS provider registration
- Non-Registered Providers: Considering NDIS registration
- Existing Providers: Looking to renew their registration
We guide you through the entire NDIS registration process, helping you demonstrate how you meet the NDIS Practice Standards and Quality Indicators.
We assist with:
- Identifying audit evidence requirements
- Conducting gap analyses
- Defining compliance steps and tasks
- Implementing best practice
Our collaborative approach ensures everything aligns with your existing business practices. We believe this journey is a valuable learning experience for all, equipping you to deliver exceptional services to people with disability.
Our NDIS Consultancy Services: How Can CSBS Group Support You?
Community Services Business Solutions is the collaborative consultancy arm of CSBS (Community Service Bespoke Solutions). Our experienced consultants offer expertise across a wide range of supports and services, catering to organisations that span working with people with a disability, families, children and youth and others supported by community services organisations.
We operate in diverse locations and offer flexible, responsive support tailored to your specific needs. Our team’s combined depth of skills and years of experience ensure you receive the best possible guidance.
- Preparing organisations for NDIS audits
- Developing policies and procedures that meet NDIS practice standards
- Conducting gap analyses and outlining compliance roadmaps
- Upskilling providers on their obligations under the NDIS rules and standards
- Reviewing and updating existing policy documents, forms, and templates for compliance
- Conducting independent investigations into client complaints and workplace grievances
- Developing and delivering training to meet organisational needs and NDIS standards
- Business writing for marketing materials and internal documents
- Conducting independent investigations (workplace grievances and client complaints)
- Assisting organisations to understand what they require for the audit process
- Implementing best practice in governance, operations, and service delivery
- Drafting new policy documents in collaboration with providers to ensure relevance
- Developing easy read guides for clients and employee quick reference guides on a range of topics
- Drafting communications material and content for printed and web-based publications
- Leadership mentoring for senior and executive staff
- Planning steps, undertaking and / or allocating tasks with providers, and monitor progress
What our NDIS consultancy clients have to say
Working with Jullie has been an incredible journey, and her expertise has made a significant impact on my NDIS business.
Jullie’s communication skills are exceptional. She consistently kept us well-informed, patiently explaining each step of the process, and addressing our questions and concerns with professionalism and empathy. Her talent for breaking down complex NDIS policies and procedures into easily understandable terms was invaluable.
CSBS Group’s consultancy service offered us peace of mind in preparation for our full-term NDIS audit. Jullie was a wealth of knowledge and assisted us with a gap analysis which helped us determine the priorities to ensure our organisation’s compliance.
We engaged Jullie Johnson as our NDIS consultant, and her performance exceeded our expectations. Despite facing unexpected time challenges, Jullie was highly responsive, professional, and thorough. She demonstrated a deep understanding and knowledge of the NDIS requirements and audit process, which was invaluable to us. We highly recommend her services.
Jullie worked with us to lodge a funding application. Her previous experience in managing government funding programs was invaluable for this process.
She took the time to understand our objectives thoroughly, offering strategic guidance that led to measurable improvements wherever required. I would highly recommend Jullie to any organization looking to achieve tangible results and a true partnership.
Jullie’s extensive knowledge of the NDIS and her strategic approach have been nothing short of transformative. From the outset, she demonstrated a deep understanding of our unique needs and circumstances within the National Disability Insurance Scheme (NDIS). Her ability to navigate the complex NDIS landscape with precision and insight was truly remarkable.
What sets Jullie apart is her unwavering commitment to her clients. She tirelessly advocated on our behalf during a mid-year audit.
We had the pleasure of working with Jullie during our mid-term audit and her expertise was invaluable. Jullie was extremely professional, providing timely and insightful solutions to our challenge.
Thanks to Jullie Johnson and CSBS, we not only received the vital support we needed but also gained newfound empowerment and confidence in navigating the NDIS system. I wholeheartedly recommend Jullie to anyone seeking expert NDIS guidance. She is a true asset to the disability community, and we are immensely grateful for her dedication and hard work. If you’re looking for a dedicated partner/consultant during an audit or any NDIS-related service. Jullie Johnson is the ideal choice.
We have engaged Jullie on two occasions – once to investigate a complaint and the other to investigate a workplace grievance. Both times, Jullie was able to bring a clear and unbiased view and worked through the complaints methodically and with due diligence to the facts, and empathy and understanding for the experiences of those involved. Jullie’s style is engaging and warm, she was able to gain the confidence of those involved which helped get to the facts and determine the validity of the claims. Her report was professional and provided us with good insights and recommendations which led to continuous improvement activities across a range of functions.
Our NDIS Consultancy Team
Jullie Johnson
LEAD CONSULTANT
Since joining CSBS in August 2019, Jullie has brought a remarkable depth of experience to the team. Her dedication to supporting people with disability began in the 1980s, starting with roles as a recreation officer in a special school and a psychiatric institution. These experiences ignited a lifelong passion for empowering marginalised individuals to live fulfilling lives.
Today, among many other duties, Jullie leads our NDIS consultancy services at CSBS. This includes helping individuals and organisations navigate NDIS registration, audit, and compliance.
Through this work, Jullie provides strategic advice on governance, operations, and service delivery, ensuring organisations understand their responsibilities in supporting people with disability.
Beth Asmar
SUPPORT CONSULTANT
Beth joined the CSBS team in 2019. With a background in corporate and government sectors, she has managed small local community projects through to events management for the Sydney 2000 Olympic Games.
Beth has project managed government capacity building, children and youth, childcare, and education programs in collaboration with community organisations and local councils that support individuals and families living in urban, rural, and remote areas.
At CSBS, Beth has worked with Participants, support workers, and the CSBS leadership team to design and develop generic and customised materials for workers to deliver high quality supports and services with people with disability to live the life they want.
As part of the consultancy team, Beth focuses on developing a range of resources including Participant easy read guides, visual, and quick reference guides, induction programs for employees, and facilitating induction and group planning workshops.